Receptionists

  • Erika Bell
    Product Must-Have: Kerastase Nectar Thermique.
    Fun Fact: I take care of Santa's reindeer every Christmas.
  • Johnson Phung
    Product Must-Have: Esquire The Shaper.
    Fun Fact: I'm secretly a superhero.

Stylists

  • Susan Whalen (Owner)
    Years in the Industry: 12.
    Favourite Cut: Classic Bob and any men’s cuts.
    Specialty: Natural highlights.
    Product Must-Have: B&B Tonic, Esquire Thickening Cream, and Kerastase Nectar Thermique.
    Education: BM Chan INT Hair College 2005, Toni & Guy trained, and continuing education with Matrix, B&B and Kerastase.
    Fun Fact: I secretly love Rick Ashley and Shania Twain.
    Instagram: Susan Whalen
  • Theresa Tao
    Theresa Tao.
    Years in the Industry: 10.
    Favourite Cut: Long layered cuts.
    Specialty: Colour and cut transformations.
    Product Must-Have: Kerastase Elixir and V.I.P.
    Education: Future Hair Training Centre in Vancouver, Vidal Sassoon, Champ Camp, and continuing education with Matrix, B&B and Kerastase.
    Fun fact: Favourite food is cake... any cake, any time.
    Instagram: Theresa Tao
  • Linda Phu
    Years in the Industry: 13.
    Favourite Cut: Graduated Bob and long layered cuts.
    Specialty: Highlights, colour correction and texturizing.
    Product Must-Have: B&B Thickening Spray.
    Education: Delmar College, Vidal Sassoon ABC Cutting, and continuing education with Matrix, B&B and Kerastase.
    Fun fact: I was an extra on Shanghai Noon with Jackie Chan.
    Instagram: Linda Phu
  • Lauren Blyth
    Years in the Industry: 14.
    Favourite Cut: Inverted Bob and men's pompadours.
    Specialty: Cut and colour transformations.
    Product Must-Have: B&B Thickening Spray and Kerastase Elixir.
    Education: Dr. E.P. Scarlett Cosmetology program 2002-2005, Matrix Educator, and continuing education with Matrix, B&B and Kerastase.
    Fun Fact: I have done Martial Arts for 18 years and still practice today.
    Instagram: Lauren Blyth
  • Kim Garcia
    Years in the Industry: 4.
    Favourite Cut: Men's cuts and long layered women's cuts.
    Specialty: Balayage.
    Product Must-Have: B&B Tonic, Kerastase V.I.P, and Esquire The Cream.
    Education: MC College 2012, and continuing education with Matrix, B&B and Kerastase.
    Fun fact: I write songs.
    Instagram: Kim Garcia
  • Chrystal Grannary
    Years in the Industry: 12.
    Favourite Cut: The Bob, the Lob, and the Wob.
    Specialty: Everything, including hair tattoos.
    Product Must-Have: Everything B&B.
    Education: Graduated Marvel College 2004, Redken Specialist, B&B Network Educator, continuing education with Matrix, B&B and Kerastase.
    Fun Fact: I’m an adrenaline junkie.
    Instagram: Chrystal Grannary
  • Carolina Segovia
    Years in the Industry: 13.
    Favourite Cut: I can't pick just one, I love them all.
    Specialty: Colour corrections and creative styles for weddings and special events.
    Product Must-Have: Kerastase Discipline line.
    Education: Marvel College 2003, and continuing education with Matrix, B&B and Kerastase.
    Fun Fact: I graduated from St. Mary's University in June of 2016 with a B.A. in English.
    Instagram: Carolina Segovia
  • Alicia Walters
    Years in the Industry: 2.
    Favourite Cut: Mid-length Bob.
    Specialty: Natural highlights.
    Product Must-Have: Kerastase L'incroyable Blow Dry and B&B Dryspun.
    Education: MC College 2015 and continuing education with Matrix, B&B and Kerastase.
    Fun Fact: I speak 2 languages, English and Korean.
    Instagram: Alicia Walters